Fix Error Code 800704cf in Windows Phone

A lot of users all over the world prefer Windows Phone nowadays: iOS and Android have a tough competition with this devices. But still even after long effort of Microsoft, a lot of users are still having problems. One of the most common errors in Windows Phone is Error Code 800704cf. A lot of people contacted us over the email and personally, they were looking for solution on how to fix this error. We decided to share the solution on how to solve this problem in a very easy way and without much effort.

Symptoms that comes with this error are:

Error Code 800704cf
Error Code 800704cf in Windows Phones
  • You are unable to sync Windows Phone with Outlook account.
  • Microsoft Store App won’t even try to connect and throw this error.
  • Internet works in Internet Explorer on your Windows Phone only.

In this article we are sharing few methods on how to fix Error Code 800704cf as there is no specific solution. Follow these methods until the error gets solved.

Methods to fix Error Code 800704cf in Windows Phone

Here are 4 methods to fix it. Check them one by one and and check which will help you to get problem solved.

Method 1: Try to manually synchronize your Microsoft account

  1. Go to “Settings”.
  2. Tap on “email + accounts”.
  3. Tap and hold on “Microsoft account“.
  4. Tap on “Synchronize“.

After synchronizing issue must gone. Also, check if “date and time” settings are correct and change them manually. If the problem still persists, follow the next method.

Method 2: Change Date and Time

  1. Go to “Settings”  -> “date+time”.
  2. Switch off “Set Automatically”.
  3. Re-enter the correct date and time.
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Now re-try to connect and observe if the problem is still there.

Method 3: Soft reset the device

To perform a soft reset on your Windows phone, you have to follow the steps below:

  • Shut down all the applications and any other processes.
  • Press and hold “Volume Down Button + Power Button” for 10-15 seconds.
  • Phone will automatically switch off and restart which will perform a soft reset.
  • Do not slide down to Power Off.

Error Code 800704cf in Windows Phones

In most cases this fix will definitely help with code 800704cf. In case it didn’t move forward and try the next method below.

Method 4: Reset the Phone

This method will refresh your Windows Phone and can fix the issue. Make sure to back up all your data before performing the reset. Ba careful, you you can lose all your data! Such backup can be restored on your device after the reset. Follow the instructions below to back up your Windows Phone data:

Backup Windows Phone:

  1. Go to “Settings”.
  2. Tap on “Backup”.
  3. Now tap on “Apps + settings“.
  4. To back up your Settings, tap on “Settings Backup”.
  5. To back up your Apps, tap on “App Backup”.

Reset The Phone

  1. Go to “Settings”.
  2. Tap on “About”.
  3. Tap on “Reset your Phone”.
  4. Now you will notice 2 warnings on your screen. Just tap “Yes” and move forward.
  5. You have successfully reset your Phone.

Note. Make Sure you are connected to Wi-Fi while restoring.

Restore the Backup

  • Set up your phone after Reset.
  • Sign in using the same Microsoft account you used when you created your backup.
  • When you’re prompted to restore your phone, tap on the backup you created just before resetting your phone, then tap “Next”.
  • If you’re asked to verify your account, provide the necessary security code and other options, then tap on “Next”.
  • Wait for the restore to complete, then tap on “Next.
  • Enter passwords for your restored accounts, then tap on “Next”. And now you have successfully reset your phone without losing any data.
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That’s all! We hope the above methods helped you to fix Error 800704cf in Windows Phones.


  1. Methods 1 2 & 3 wouldnt work when l tryd l tryd method 4 but my phone ls not allowlng me to back up.what more can l do.Please

  2. first 3steps didn’t work. So when I tried the fourth it’s saying “there was a problem backing up your settings. please try agsin later.”
    now what?! what should I do? :/

  3. Hi, I forgot my Microsoft account password and I also can’t download WhatsApp or any other apps again. Pls help me.

  4. Please already I have downloaded the truecall app.but in appstore not can I reinstall the truecall app.
    pls give the suggestion for me

  5. Had conflicts with outlook account and updating whatsapp. Tried all steps beside hard reset. The conflict was with the wifi, altough i could use the internet. Just turned wifi off. Than turned on regular internet. I made a connection to the update and it worked. I put my setting to only download in wifi, so I got the message it would be downloaded when there is wifi next time. I switched back to wifi and the download was made.

  6. fixing the error code 800704cf is very simple! Just sign in to any desktop using your Microsoft account and then synchronise your Windowsphone. It will start working….you don’t have to reset your phone to lose important contents.

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