After iOS 7 release, Apple implemented a new security feature as part of iOS – Activation Lock (Lost mode). Thanks to this new feature, in case your iPhone, iPad, iPod touch, or Apple Watch is stolen, it will be useless for its new owner because he won’t be able to unlock the device.
But there is also another one important thing. In case you lost your password accidentally and can’t recover it, you won’t be able to unlock your smartphone too.
This message looks like this:
This iPhone was lost and erased. Sign in with the Apple ID that was used to erase this iPhone.
So what to do in case this useful feature became a serious problem? First of all – don’t worry, because you have a few solutions to fix this.
Solutions to unlock Lost mode in iPhone
Solution 1: Contact Apple technical support
The first solution is to make a phone call or write an email to Apple technical support. Apple employees will ask you to confirm that you are the owner of this device, so be ready to tell your IMEI which is located on the box sticker.
For success, it might be necessary to send them proof photos:
- Back side of your phone
- Sticker on a box
- Documents that proof the purchase of the device
Important. If you decided to buy used iPhone or iPad, it is necessary to ask a seller to give you a box with sticker and purchase documents. In other case, it will be impossible to change the previous owner Apple ID. In this case, technical support won’t help you.
Solution to unlock Lost mode in iPhone, iPad, iPod using third-party tool
This one is an alternative way to unlock your device. You can try to use some third-party tools, for example doulCi, that bypasses iCloud activation and helps you to unlock your Apple device. Basically doulCi is a server that works as a server subsequent to the supernatural line is added and it’s pretty easy to use.
Important. TechCrises is not responsible for any damage of your device in case of implementing these instructions, so do it at your own risk.
After doulCi is installed, follow the steps bellow:
Find host file on your device.
- In Mac OS X – go to folder /etc through Go –> Go to Folder and find host file.
- In Windows OS – go to System32/drivers/etc/ and find host file.
In the end of host file add one of these lines (choose anyone, it’s up to you):
- 184.108.40.206 albert.apple.com
- 220.127.116.11 albert.apple.com
- 18.104.22.168 albert.apple.com
- 22.214.171.124 albert.apple.com
- 126.96.36.199 albert.apple.com
- 188.8.131.52 albert.apple.com
The main thing done. Now during iTunes update, your device won’t be using data from Apple servers and will be unlocked.
After that, you need to connect your smartphone to PC and put your device in DFU mode (it’s important to have iTunes installed on machine). Procedure will start automatically.
Hope this was useful for you and helped to unlock Lost mode in iPhone or other Apple devices!