Fix Google Play store error 911 on android while updating apps or downloading apps. Most commonly error 911 occurs when you are trying to update your apps in the Google play store while connected to a faulty wifi network. Most of the people are facing this problem and are not able to download apps or update apps. Even if you Uninstall the app and try to re downloading and installing it – you have to face this problem. Whenever you try to update your app or download an app from google play store and your update or download is just about to complete then this annoying message pop up on your screen.
App could not be downloaded due to an error 911
If you are facing this error 911 on your android phone (Samsung, HTC, LG, Micromax etc.) then follow this step by step guide to Fix Google Play store Error 911 on Android.
Methods to Fix Google Play store Error 911 on Android
You can easily resolve this problem or say you can easily fix this Google Play store error 911 on android and continue to download application and update application from google play store. Just follow the steps given below.
Method 1 : Refresh Google Play Store
Here you’ll refresh your Google Play Store. Let see here on How to do it.
- Go to: Settings –> Application Manager –> Google Play Store –> Force Stop.
- Go to: Settings –> Application Manager –> Google Play Store –> Clear Data.
- Go to: Settings –> Application Manager –> Google Play Store –> Clear Cache.
- Now Reboot your device and open Google play store.
- Now you can use play store without getting any kind of error.
This method to fix Google Play store Error 911 on Android is effective in most of the cases. This will surely help you to fix this issue.
Method 3 : Change Your Wifi Network
This error occur mostly due to wifi problem. Your wifi or say connected wifi may be creating problem which is not letting applications to be downloaded or updated. So Switch to another wifi network and try to run the update or download the app. The Google Play store Error 911 on Android should disappear by using the new wifi network.
In most of the cases changing the wifi network solves the problem. Hope this method will fix your issue else try next.
Method 4 : Switch to Mobile Network
If another wifi network is not available or the problem is still not fixed even after the connecting with another wifi then you should connect to Mobile Network Service instead of wifi. So do the following step to fix Google Play store error 911 on Android.
- Connect to Mobile Network Service.
- Turn wifi off and then turn your Data on.
- Open your Google Play Store and download or update your apps or games.
However, I recommend you to use Mobile Network for apps and games that are small sized. For larger updates you should use your wifi network to save data charge.
Method 5 : Renew Wifi Authentication
Some of the wifi connection requires a webpage login to connect. And this google play store error 911 on android can be due to the expiration of authentication. Sometimes if the authentication of a wifi network on a particular device is expired then such kind of problem appears. So to Fix Google Play store error 911 on Android do the following step.
- Log in to the APN again via your android browser.
- Open Google Play store and run the app update or try to download the app again.