Fix Error retrieving information from server RH-01 in Google Play Store : Most of the smartphone are android based Phones. Almost every person has android device. They used them for playing games, official purpose, and many other processes. Google is responsible for Android as they are the creator. To download application in android devices you have to use Google Play Store. But sometimes Google Play Store displays error and then you are unable to download application. One of the error is this ” Error retrieving information from server RH-01 “. This error is mostly due to device error. It’s not due to Google Server or something, it’s because of your device problem. But Don’t worry we have some solution for you to fix this issue.
What is Error retrieving information from server RH-01 ?
This error comes up when you try to download or update any application in Google Play Store. When you tap or click on Google Play Store app on your screen, this error comes up and you’ll see this note on your screen.
Error retrieving information from server RH-01
If you are facing this error then you can also Fix Error retrieving information from server RH-01 in Google Play Store on android device by following this step by step guide to Fix Error retrieving information from server RH-01in Google Play Store.
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Methods To Fix Error retrieving information from server RH-01 :
Here we’ll tell you some methods to fix this issue.
Method 1 : Correct Date / Time
Mostly this error is due to incorrect date and time stored in your Android Device. So Correct Date and Time and fix this issue. Lets see how to correct date and time.
- Go To : Settings –> Date/Time.
- Now Check Date and Time if they are correct. If not, Click on Automatic to deactivate automatic mode.
- Now Set Date and Time.
- Also Check if Time Zone for you region is correct. If not, Switch to Manual mode and look for the time zone of your region.
Method 2 : Refresh Google Play Store
Here you’ll refresh your Google Play Store. This will definitely solve / fix Error Retrieving Information From Server RH-01 In Google Play Store. Let see here on How to do it.
- Go to: Settings –> Application Manager –> Google Play Store –> Force Stop.
- Go to: Settings –> Application Manager –> Google Play Store –> Clear Data.
- Go to: Settings –> Application Manager –> Google Play Store –> Clear Cache.
- Look for Google Service Framework (Google Play Services).
- Now Clear Data and Clear Cache.
- Now you can use play store without getting any kind of error.
- Now Reboot your device and open Google play store.
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Method 3: Re-Add your Google Account
If your problem is still not solved or fixed by the above method then this will definitely fix this issue as this will totally refresh your phone. All you have to do is to re-add your google account so to fix this issue. Lets take a look on how to do it.
- Go to: Settings –> Accounts.
- Go to: Google Account –> Remove Account.
This will remove your google account from your android device. Now reboot your android device and re-add your account as asked by the android device. Make sure before rebooting perform the the Method 2 again after removing your Google Account. And then reboot your Android Device.
Try these methods and this will definitely help to Fix Error retrieving information from server RH-01 in Google Play Store on your android device.
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Above was the methods to solve or Fix Error retrieving information from server RH-01 in Google Play Store. If you face any problem or have any query related to this article then feel free to contact us by commenting below. If it helps you then return us the favor by sharing it with your friends on Facebook, Twitter or Google Plus. For more such useful articles. Prefer SUBSCRIBING us or follow us on Facebook.